Conditions d'utilisation

General Terms and Conditions of Sale applicable to the group's websites


These Conditions regulate the use of the mentioned sites and the contract that binds us, hereinafter AdultToysMen.com, and you, the user, in relation to the products and services offered through these websites. Please read these Conditions carefully before using this website or placing an order through it. By using this website or placing an order, you are aware of being bound by these Conditions, so if you do not agree with all the Conditions, you should not place any order.

I. Ordering Methods, Prices, and Product Information

Ordering Methods

Users have the possibility to configure all their orders from the website of AdultToysMen.com. Payment is made through the secure payment platform of the provider (Stripe). For subscription management, access to the Stripe page is provided. We share the Stripe payment portal with other websites in our group.

Each user of AdultToysMen.com declares to have full capacity to use credit cards and that they have sufficient funds to cover all costs resulting from the purchase of products and subscriptions related to our website. In addition, the user declares that they are of legal age or, failing that, have sufficient legal capacity to contract the products and services offered.

Prices and Product Information

All taxes are included in the prices of our products. We ship to all of Europe. Shipping costs are free for Spain for orders over €50, and for the rest of Europe for orders over €150. Below those amounts, transportation costs will be applied based on the destination zone.

AdultToysMen.com reserves the right to modify its prices at any time, but products and delivery services will be invoiced based on the rates in effect at the time of order registration (subject to product or delivery service availability). Subscriptions always maintain their price while they remain valid. Even in case of modification or update of base prices and/or shipping prices, active subscriptions will continue with the same agreed price.

In case of major changes in prices, AdultToysMen.com reserves the right to cancel active subscriptions, informing customers by email of their cancellation and the reasons for it.

When making a purchase on AdultToysMen.com, the user or customer declares to have read and understood all the information regarding the purchased products. This information is found on the product page and includes everything from a general description of its operation or characteristics, to technical details of use and maintenance of the product for its correct operation. By default, the characteristics and conditions of each product are set by the manufacturer and can be found in the leaflets and original boxes that accompany the products, or in their absence, on the public websites of each manufacturer.

II. Availability

AdultToysMen.com will do everything possible to please all its customers in the demand for products.

In case of product unavailability after an order has been placed, the customer will be informed by email of the cancellation. For subscriptions, AdultToysMen.com will inform the customer, who can choose to wait for stock availability, modify the order with the same price and cost, or receive a refund for the specific period that could not be delivered.

The speed of the refund to the customer's bank account will depend on the payment platform, the type of bank card, and the conditions of each bank. These deadlines are specified again in the "Shipping and Delivery of Purchase" clause.

III. User Obligation

The User undertakes to comply with the present Conditions of AdultToysMen.com

Users are fully responsible for accessing and using the website and its contents, subject to current legislation, as well as principles of good faith and public order.

In addition, the User undertakes not to disseminate, store, or disseminate inappropriate or illegal content, material, or information from the website, including, but not limited to, pornographic, threatening, xenophobic, violent, or morally offensive content.

IV. Payment

The price of the different products that the User can purchase on AdultToysMen.com will always be shown in euros and will include the corresponding taxes. Shipping costs will be added to the final price (when not free) and the user will be informed about each of the costs in detail at the end of the purchase.

Purchases can be made by bank card (credit and debit) and other available payment methods. The availability of these payment methods is subject to AdultToysMen.com discretion at all times.

Payments are always made through the secure payment platform provider: Stripe. Refer to their website for specific service conditions.

When making a purchase, the user accepts the terms and conditions and the privacy policy of our service providers or payment gateways.

V. Security

AdultToysMen.com ensures the protection and security of payments through its payment gateways. All transactions are encrypted to ensure the security of the customer's banking data.

This means that the entered data is encrypted and securely transmitted to the payment gateway servers, being verified with the issuing bank to prevent possible fraud and abuse.

Since payment is centralized in Stripe, we do not store any payment data from AdultToysMen.com. This is an additional guarantee for the User, as it is a top-level international provider that ensures a high level of excellence in both the purchasing process and data security treatment.

VI. Shipping and Delivery of Purchase

Shipments from AdultToysMen.com are made internationally. The User can verify if their postal address is within the shipping areas when entering their data in the purchase form.

We process your first order immediately, so you will normally have it at home in 2-4 days.

In the case of subscriptions, we try to group them and place all our orders once a week. In this way, we optimize stock and courier costs. Depending on the day of your first order, your next order could arrive in a month (or 3 months according to your choice), plus a few extra days for our organization.

The provider will send the products to the distribution warehouse, from where the products will be shipped to the address set by the buyer. Each time an order is shipped, the buyer will receive an email informing them about the dispatch of their goods from the warehouse.

VII. Right of Withdrawal

Customers of AdultToysMen.com have the right to withdraw from the contract within a period of 14 natural days without the need for justification.

The withdrawal period will expire after 14 natural days from the day the customer or a third party indicated by them, other than the carrier, acquires physical possession of the goods. To exercise the right of withdrawal, the customer must notify AdultToysMen.com through the contact form or any other explicit means.

VIII. Warranty

The warranties and after-sales services of AdultToysMen.com will be governed by the applicable consumer regulations. Before making any return, the customer must contact AdultToysMen.com indicating their order number. In case any item does not work properly or has any defect, it can be exchanged for an identical or equivalent one.

The warranty period of the products will be in accordance with current legislation. All products must be returned with their accessories if they have them in order to apply the warranty.

VIII. Warranties and Returns

Returns, warranties, and after-sales services in general from AdultToysMen.com will be governed by the applicable consumer regulations. Before making any return, the customer must contact AdultToysMen.com indicating their order number and explaining their request, accompanying it if possible with photos of the items and/or related defects.

Regarding returns: Due to the characteristics and uses of our products, returns will only be accepted for products that are still sealed or in perfect condition (unused). Products returned under these conditions will generate a credit in favor of the customer, for the amount paid during the order (regardless of the current or previous price of the order, the final price paid in each case will be used). AdultToysMen.com, once the return has been processed, will provide the customer with that credit in the form of a discount coupon on its website or on other websites in its group.

Regarding warranty: Cases of manufacturing defects or malfunctions in items with mechanical or electronic parts will be handled as warranty claims. The after-sales service of AdultToysMen.com will help the customer understand the case and will choose to either manage the replacement of the product directly with the manufacturer or provide the customer with the necessary information to manage the replacement directly with the manufacturer. The warranty period for products will be in accordance with current legislation and according to the warranty issued by each manufacturer. In any case, all products must be returned with their accessories, if any, in order to apply the warranty.

As part of our commitment to your satisfaction, we will assess the possibility of covering the transportation costs for returned products or for warranty management, depending on the destination, price, and dimensions of the products.

IX. Intellectual and Industrial Property

The contents related to the AdultToysMen.com brand, including domains, logos, designs or documentation, software, computer programs, and any element subject to protection by Intellectual or Industrial Property legislation, are owned by AdultToysMen.com or by entities that license their use.

AdultToysMen.com is not the owner of all the trademarks and logos of the products shown on its website. Their use is necessary to indicate the origin of the product, and the User may only use this material in the manner expressly authorized by AdultToysMen.com.

X. Liability, Disputes, and Applicable Legislation

The customer or buyer at AdultToysMen.com is assumed to be aware of the data and characteristics of the products purchased. By making a purchase, the customer declares that:

  • They are of legal age in accordance with current legislation.
  • They are authorized to use the account, card, or payment method used.
  • They understand and consent to receiving the product according to the conditions informed.
  • The data provided during the purchase process is correct and truthful.

Any dispute will be governed by the applicable legislation in the territory where AdultToysMen.com operates

XI. Third-Party Links

On the platform of AdultToysMen.com, users may find links to external platforms. These links may offer relevant information or complementary services and products.

AdultToysMen.com is not responsible for the content, quality, or accuracy of what is offered through these external links. Users are advised to review the privacy policies and terms of use of these external sites before taking any action.

XII. Modification of the General Conditions of Sale

AdultToysMen.com reserves the right to modify the general conditions of sale without prior notice. This may include changes, deletions, or additions both to the contents and services provided and in the way they are presented or located on its servers.

Users must accept these changes each time they make a purchase through the platform of AdultToysMen.com

XIII. Electronic Notifications

AdultToysMen.com may contact users at any time through all available channels, according to the information provided by the user, such as email, phone, SMS, or WhatsApp among others.

The user agrees to receive communications from AdultToysMen.com electronically, whether by email or announcements on the website of AdultToysMen.com